Customer Feedback

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"Many thanks package received and appreciated the personal touch of Emily setting the time. Thanks for great service"
- Bernard   (March 2018)


"Dear Jason,
I wanted to thank you for the exceptional service you and your team provided during my recent shopping experience with H&S. Today I received my Seiko SRPB43, which I ordered on Tuesday morning. The fast shipping time from Queensland to Melbourne was greatly appreciated and your follow up calls re another product were helpful.
I will definitely recommend H & S to my friends and colleagues. All the very best."
- JP (March 2018)


"Thanks so much I got the watch and love it !!!!"
- MH  (Feb 2018)


"Just wanted to thank you for express shipping the watch I purchased at the last minute for my husbands birthday last week. I received the watch on Tuesday 13th February! And my husband is so so happy with it! Thank you again for assisting me. Look forward to purchasing from you again!"
- Cassie (Feb 2018)


"Just to confirm that I have now received the right watch - rose gold! - today. :) All of you there that I have dealt with for this purchase have been wonderful. I can recommend H&S Jewellers to anyone for your excellent customer service. Thank you again!"
- Y.H. (Feb 2018)


"I am very pleased with the Seiko Presage, I feel that though it is not a luxury watch it definitely exceeds all expectations. I've already received multiple compliments on this timepiece. It is very comfortable, fits well, and an absolute pleasure to look at especially in sunlight"
- JB (Feb 2018)


"Hi H&S Jewellers team,
Received my watch yesterday. Extremely happy with my purchase and very impressed with the level of customer service I received considering I purchased the item on line. Will be recommending your business to family and friends and I will not hesitate shopping with you again. Thank you for making purchasing my watch a great experience."
- Brian M (Jan 2018)


"Hi Michael
The watch arrived this morning. I am very happy with the timepiece and most impressed with the service you provided. I will certainly use your services again in the future and recommend you to others. Many thanks
- Andrew (Jan 2018) 


 "Hi Michael,
Just a quick email to say thank you so much for the express post of the Diesel Watch which turned up the other day. Your service is flawless and I truely appreciate it. The watch looks even better in person :)
I will definitely be recommending you to family and friends. Have a wonderful Christmas and new year."
- Amber (Dec 2017)


Just wanted to say my watch arrived today, perfect! I really appreciated the phone call yesterday to confirm the order and very surprised it was already here when I got home from work today. Very professional all round. Great work!!"
- Tim (Jan 2017)


 "Thank you for the notification that my watch is on its way....  I appreciated the call after I placed the order, to ensure that I was aware of the delay in shipping the watch to Melbourne.  It was greatly appreciated.  Your staff are lovely!"
- Carol (Jan 2017)


 "Hi Michael,  I am extremely happy with your prompt efficient service. Keep doing what you are doing!  All from a watch collector of approx 54 watches. Merry Christmas and a great exciting 2017. Cheers"
- Bevan (Dec 2016)


 "Just a note to say thank-you for your excellent and very efficient service.The watch arrived the following day - and my partner is very happy with his new present."
- Christine. (Dec 2016)


"Thanks so much for the wonderful service!"
- Freya (Dec 2016)


"I would like to thank the staff at H&S for their prompt replies and excellent customer service. I am currently waiting on order number **** and as previously discussed I understand that there is a back order of the SRP777K. However, I was informed of this as soon as possible and I was very impressed by the customer service I was shown and that was the reason I decided to wait instead of taking my money back and purchase elsewhere."
- Harry (July 2016)


 "My watch arrived safely this afternoon, extremely happy with it. I look forward to conducting more business with you in the near future."
- Brian (Mar 2015)


"Thank you for the excellent service and easy process. :)"
- Karli (Feb 2015)


"Just a word to tell you that my watch is now in its new home in Montreal, Canada, and that I am very pleased with it, very sporty and classy look.Thanks for your quick, professional and personalized service. I hope to visit Australia someday, could be for a V8 Supercars race who knows?"
- Martin (Jan 2015)


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